Privacy Policy

1. Introduction

Meged Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Collector platform (the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide, including:

• Account Information: Name, email address, and organization details when you register
• Profile Information: Business type, contact information, and preferences
• Documents: Files and documents you upload to the Service
• Communications: Messages and notes you send through the Service

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information, including:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, and actions taken
• Log Data: IP address, access times, and referring URLs

3. Third-Party Services

We use trusted third-party services to operate the Service. Each service has its own privacy practices and policies:

3.1 Clerk (Authentication)

We use Clerk for user authentication and organization management. Clerk processes your email address, name, and authentication credentials. For more information, see Clerk's Privacy Policy.

3.2 Vercel (Hosting and Storage)

Our Service is hosted on Vercel, and we use Vercel Blob for file storage. Files are stored on AWS infrastructure through Vercel's services. For more information, see Vercel's Privacy Policy.

3.3 Neon (Database)

We use Neon (PostgreSQL) for database services. Your data is stored securely in Neon's infrastructure. For more information, see Neon's Privacy Policy.

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process and manage your account
• Facilitate document collection and organization
• Send administrative communications and updates
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Within Your Organization: Information is shared among members of your organization as determined by organization administrators
• Service Providers: With third-party vendors who perform services on our behalf (as described in Section 3)
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Access controls and role-based permissions
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and the European Union, where our service providers operate. These countries may have different data protection laws than your country.

By using the Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place for such transfers.

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at contact@megedit.com.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@megedit.com

13. Governing Law

This Privacy Policy is governed by the laws of the State of Israel. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ramla, Israel.